Frequently Asked Questions for Parents
Is TALK available where I live?
TALK is available to all parents and caregivers in Michigan with children ages 5 and under.
Is TALK free?
It’s free to sign up for TALK, but standard data and message rates apply based on your mobile service plan.
I am having trouble signing up for TALK
Make sure to use the correct format to answer each question:
- Zip codes should be a 5 digit number
- Birthdays should be in MM/DD/YYYY format
If you text any other words while signing up or wait longer than 4 hours to respond, your sign up will be invalid. Wait 4 hours and try again. Text TALK to 75547, fill out our online registration form, or email us any time at email@example.com.
I haven’t received any text messages about local events
Only users in areas served by a participating library will receive event notifications. Contact your local library and let them know you are interested. Libraries can sign up to offer TALK in their communities at no cost, thanks to funding from the Institute of Museum and Library Services.
I moved. Can I change my zip code?
If you move to another location in Michigan, email us at firstname.lastname@example.org and we will update your zip code so you receive event texts from your area.
Can I change my language preference after signing up?
Beginning in February 2021, TALK will also be available in Spanish. Contact us at TALK@ypsilibrary.org to change your language preference.
I no longer want to receive images
Text NOIMAGE to 75547 to opt out of receiving MMS messages.
How many children can I sign up?
Each phone number can register two children’s birthdays. If you need to add a child, please contact us at TALK@ypsilibrary.org.
Will my phone number or personal information be shared?
I work at a public library and I am interested in offering TALK in my community
Find more information about how libraries can participate here.
I no longer want to receive TALK texts
If you are no longer interested in receiving TALK messages you can text STOP to 75547. Please take a moment to fill out this short survey to let us know why, so we can try to improve our service.